Terms and Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using Wolf Proxies services, you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions ("Terms") govern your use of our proxy services, website, and related offerings.

2. Service Description

Wolf Proxies provides premium proxy server services including but not limited to:

  • Residential proxy services
  • Datacenter proxy services
  • Static ISP proxy services
  • Mobile proxy services
  • Related technical support and documentation

3. Acceptable Use Policy

3.1 Permitted Uses

You may use our services for legitimate purposes including:

  • Web scraping for business intelligence
  • Market research and price monitoring
  • SEO monitoring and analytics
  • Social media management
  • Ad verification
  • Content localization testing

3.2 Prohibited Uses

You agree NOT to use our services for:

  • Any illegal activities or violation of applicable laws
  • Spamming, phishing, or sending unsolicited communications
  • Hacking, cracking, or unauthorized system access
  • Copyright infringement or intellectual property violations
  • Creating fake accounts for fraudulent purposes
  • DDOS attacks or network disruption
  • Adult content scraping or distribution
  • Any activity that violates third-party terms of service

4. Account Terms

4.1 Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

4.2 Account Suspension

We reserve the right to suspend or terminate accounts that violate these terms without prior notice and without refund.

5. Payment and Billing

5.1 Payment Methods

We accept various payment methods including credit cards and cryptocurrency. All payments are processed securely.

5.2 Refund Policy

Refunds are considered on a case-by-case basis within 24 hours of service activation. No refunds are provided for accounts suspended due to terms violations.

5.3 Service Credits

Service credits may be issued for documented service outages exceeding our SLA commitments.

6. Service Level Agreement

We strive to maintain high service availability and performance:

  • 99.5% uptime guarantee for our proxy infrastructure
  • 24/7 technical support availability
  • Response time under 24 hours for support tickets

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Intellectual Property

All content, trademarks, and intellectual property on this website remain the property of Wolf Proxies. You may not reproduce, distribute, or create derivative works without express written permission.

9. Limitation of Liability

Wolf Proxies shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability is limited to the amount paid for services in the preceding 12 months.

10. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or network infrastructure failures.

11. Modifications to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of modified terms.

12. Termination

Either party may terminate this agreement at any time. Upon termination, your access to services will cease, and any outstanding balances become immediately due.

13. Governing Law

These terms are governed by the laws of the jurisdiction where Wolf Proxies is incorporated. Any disputes shall be resolved through binding arbitration.

Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Support: [email protected]