Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account with Wolf Proxies, we collect:

• Email address (for account management and communication)
• Username and password (securely hashed and stored)
• Payment information (processed securely by third-party providers)
• Contact details (if voluntarily provided)

1.2 Usage Data

To provide and improve our services, we automatically collect:

• Proxy usage statistics (bandwidth, connection counts)
• Service performance metrics
• API access logs (for security and billing purposes)
• Error logs and diagnostic information

1.3 Website Analytics

Our website collects standard web analytics data:

• IP addresses (for security and analytics)
• Browser information and device type
• Pages visited and interaction data
• Geographic location (country/region level)

2. How We Use Your Information

Purpose	Data Used	Legal Basis
Service Delivery	Account info, usage data	Contract performance
Billing & Payments	Account info, usage metrics	Contract performance
Technical Support	Account info, error logs	Legitimate interest
Security & Fraud Prevention	IP addresses, usage patterns	Legitimate interest
Service Improvement	Aggregated usage data	Legitimate interest

3. Data Protection Measures

3.1 Security Safeguards

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication for all systems
• Monitoring: 24/7 security monitoring and incident response procedures
• Regular Audits: Periodic security audits and vulnerability assessments

3.2 Data Minimization

We collect only the minimum data necessary to provide our services and retain it only as long as required for legitimate business purposes.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share limited data with trusted third parties who assist in our operations:

• Payment processors (for billing and subscription management)
• Infrastructure providers (for service delivery)
• Analytics providers (for website improvement)

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or abuse of our services
• Enforce our Terms and Conditions

4.3 No Sale of Personal Data

5. Your Privacy Rights

5.1 Data Access and Portability

You have the right to:

• Request access to your personal data
• Receive a copy of your data in a portable format
• Correct inaccurate or incomplete information

5.2 Data Deletion and Restriction

You can request to:

• Delete your account and associated data
• Restrict processing of your personal data
• Object to certain types of data processing

5.3 How to Exercise Your Rights

To exercise your privacy rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

6. Cookies and Tracking

6.1 Cookie Usage

We use cookies and similar technologies for:

• Essential website functionality
• Security and fraud prevention
• Analytics and performance monitoring
• User preference storage

6.2 Cookie Control

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality.

7. Data Retention

We retain personal data for different periods based on the type of information:

• Account Data: Until account deletion or 2 years of inactivity
• Usage Logs: 12 months for billing and support purposes
• Payment Records: 7 years for legal and tax compliance
• Website Analytics: 24 months for service improvement

8. International Data Transfers

Wolf Proxies may transfer and process data internationally. When we do, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Industry-standard security measures

9. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via:

• Email notification to registered users
• Prominent notice on our website
• Updated "Last Modified" date

11. Compliance and Certifications

Wolf Proxies is committed to compliance with applicable privacy laws including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Other applicable regional privacy laws